GTC

This version comes into force on 10 October 2022.

1. the guest accommodation contract is concluded as soon as the room has been ordered and confirmed or, if a confirmation was no longer possible due to time constraints, has been made available.

2. the conclusion of the guest accommodation contract obliges the contracting parties to fulfil the contract, regardless of the duration of the contract.

3. the landlord is obliged to pay compensation to the guest if the room is not made available.

4. if the contractual services are not utilised, the guest is obliged to pay the agreed or customary price, less the expenses saved by the landlord. According to experience, the savings amount to 20% of the accommodation price.

5. a) The landlord is obliged in good faith to allocate unused rooms/apartments elsewhere if possible in order to avoid cancellations.

5. b) Until the room is reallocated, the guest must pay the amount calculated in accordance with Clause 4 for the duration of the contract.

6. the landlord is free to charge a one-off cleaning fee of € 79.00 per flat on departure of the guest for a minimum stay of 4 days and to add this to the final invoice.

6. the exclusive place of jurisdiction is the place of business.